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Sodimac

Case Study

About Sodimac

Sodimac, is a Chilean retailer and a leader in the construction and home improvement sector. Sodimac has over 100 retail stores and e-commerce operations serving Chile, Peru, Colombia and Argentina.

The Challenge

South American retail giant, Sodimac has multi-national operations. AAXIS Commerce first began working with Sodimac in late 2009 when the company was seeking to re-platform its existing eCommerce platform.

The Solution & Results

ATG

  • Successfully launched new online channels in Chile for Sodimac.cl in 2011.
  • Improved performance and scalability of commerce platform and quality of shopping experience.
  • Provided more control of customer experience, to increase conversion rates, by improving controls to create and test different webpage layouts and designs.
  • Improved controls to make real-time content changes to the site, without IT involvement.

In addition to leveraging the AAXIS team’s expertise to drive the technical implementation of their world-class eCommerce platform, Sodimac turned to the firm for eCommerce business consulting and outsourcing services. AAXIS assisted Sodimac’s centralized IT group with a two-phased organizational restructuring effort to help maximize the effectiveness of the new initiatives and technology. AAXIS also provided on-site staff in Chile and additional dedicated staff based in China to bolster Sodimac’s production support team. AAXIS personnel continue to support Sodimac’s eCommerce initiatives today.

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